Wont load and let me play anymore!! UGH!

It takes me to "The Cloud" area where Ive got to "Download Save Data" and when I click on it, it takes me back to the previous screen.
It wont allow me to play!!
Its been 2 days now, and uninstalling it and reinstalling it doesnt work.
COME ON GUYS! Please fix this!

AngelPets about The Sims™ FreePlay, v5.25.1